The UPS Store in 975 East Riggs Road #12

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  I'm in total agreement with some regarding this tall bald man who works at this location. Went in on Thursday and just needed a box have the label put on, first he rolled his eyes then rudely reminded me that tape isn't free. So, I gladly pick up my box and walked out. Went to another location off Chandler and 32nd and the lady worker rushes me to help and provides me with label holders that she says are free and protects the labels more than just taping it to the box. Not sure who hired that man in Sun Lakes but if they hired him they may have the same personally which is sad. Because the owner has decided to justify this ill mannered behavior I had to write a response. I wrote my original response based on my own personal experience and Maggie doesn't speak for all your customers. You the owner seem to not want to address the issue with this employee, Don, which is your choice, but do not justify his actions with accusations of what customers have done. I've worked in retail for 15 years so I know first hand how customers can be. So, when I'm a customer I ensure that I'm cordial and understanding to the circumstance of the staff. Which was the case that day. So, to the owner you may and perhaps just want to to implement professional development training on customer service if it's not just one or two customers having an issue with an employee. I can say this because as a Director in my company, customer service is valued and addressed when evaluations and concerns are provided. Not justification for ill mannered behavior.
  By Christina Floyd, February 15, 2017
• ★ ☆ ☆ ☆ ☆
  If you want to pay 4-5 times more than any sane person would or should so they can add tons of excess peanuts and get you to oversize box of nearly $100 ($93.40, to be exact) for 4-5 teacups and a few balls of yarn, with total weight
  By Michael O'Connell, November 20, 2016

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About The UPS Store in Chandler